Polycom VVX410

The Polycom VVX 410 is a 12-line business media phone that offers Gigabit Ethernet connectivity and an expandable color display. The VVX 410 delivers clear communications, enhanced collaboration and personal productivity in a high-quality and cost-effective solution. The VVX 410's color display makes navigation easier and reduces training.

With the VVX 410, users can take advantage of the breakthrough Polycom HD Voice quality that gives users more life-like conversations to minimize fatigue and make calls more efficient and productive. It complements the workplace applications found on the computer, including

The VVX 410 phone brings high-quality, cost effective solution to front line staff handling moderate volume of calls through advanced UC telephony features. The intuitive color user interface of the VVX 410 makes navigation easy and requires minimal training. It offers Polycom HD Voice for more life-like conversations that minimize listener fatigue and make your calls more productive. With integration with Microsoft Exchange Calendars, users are able to receive meeting reminders and alerts, access the corporate directory and Instant messaging status right from their phones, even while the PC is still booting. Users are also able to extend their PC's desktop to include the VVX 410's screen, offering easy mouse and keyboard navigation and interaction.

The VVX410 offers personalized information thanks to integrated web applications and custom backgrounds. With the VVX 410, you are ready for future expansion modules as your users' needs and business grows

With the Polycom VVX 410, you also get easy deployment and management. By using an enterprise-grade, web-based configuration method, administrators are able to easily provision and maintain even a small number of phones throughout your entire organization.

The VVX 410 leverages and complements the other existing IT investments in your business, and with the broadest call server interoperability in the industry, the VVX 410 is a mid-range business media phone that can become the flexible, future-proof foundation ideal for any organization's unified communications strategy.

Polycom VVX410 Package Contents:

• Polycom VVX410 Phone
• Handset with handset cord
• Network (LAN) cable - CAT-5E
• Quick start guide
• Ferrite clamp
• Open Source Offer

Polycom VVX410 User Interface Features:

• Backlit 3.5" color LCD (320 x 240) resolution
• Voicemail support²
• WebKit-based Browser
• Adjustable base height
• Unicode UTF-8 character support. Multilingual user interface including Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, and Swedish

Audio Features

• Polycom HD Voice technology delivers life-like voice quality for each audio path-handset, the hands-free speakerphone, and the optional headset¹
• Polycom Acoustic Clarity technology providing full-duplex conversations, acoustic echo cancellation and background noise suppression - Type 1 compliant (IEEE 1329 full duplex)
• Frequency response – 150 Hz – 7 kHz for handset, optional headset and hands-free speakerphone modes
• Codecs: G.711 (A-law and μ-law), G.729AB, G.722, G.722, G.722.1C, iLBC
• Individual volume settings with visual feedback for each audio path
• Voice activity detection
• Comfort noise generation
• DTMF tone generation (RFC 2833 and in-band)
• Low-delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment

Headset and Handset Compatibility

• Dedicated RJ-9 headset port
• Hearing aid compatibility ITU-T P.370 and TIA 504A standards
• Compliant with ADA Section 508 Subpart B 1194.23 (all)
• Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
• Compatible with commercially-available TTY Adapter equipment

Call Handling Features

• 12 lines (programmable line keys)
• Shared call/bridged line appearance
• Flexible line appearance (one or more line keys can be assigned for each line extension)
• Distinctive incoming call treatment/call waiting
• Call timer and call waiting
• Call transfer, hold, divert (forward), pickup
• Called, calling, connected party information
• Local three-way audio conferencing
• One-touch speed dial, redial
• Remote missed call notification
• Do not disturb function
• Electronic hook switch capable
• Local configurable digit map/dial plan

Open Application Platform

• WebKit enabled full browser that supports HTML5, CSS, SSL security, and JavaScript
• Supports Polycom Apps SDK and API for third-party business and personal applications
• Bundled with Polycom UC Software:
• Corporate Directory Access using LDAP
• Local Voice Call Recording on USB flash drive
• Visual Conference Management

Network and Provisioning

• SIP Protocol Support
• SDP
• IETF SIP (RFC 3261 and companion RFCs)
• Two-port Gigabit Ethernet switch
• 10/100/1000Base-TX across LAN and PC ports
• Conforms to IEEE802.3-2005 (Clause 40) for Physical Media Attachment
• Conforms to IEEE802.3-2002 (Clause 28) for link Partner Auto-Negotiation
• Manual or dynamic host configuration protocol (DHCP) network setup
• Time and date synchronization using SNTP
• FTP/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments
• Provisioning and call server redundancy supported²
• QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
• VLAN-CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery
• Network Address Translation (NAT) – support for static configuration and “Keep-Alive” SIP signaling
• RTCP and RTP support
• Event logging
• Syslog
• Hardware diagnostics
• Status and statistics reporting
• IPv4
• TCP
• UDP
• DNS-SRV

Security

• 802.1X Authentication and EAPOL
• Media encryption via SRTP
• Transport Layer Security (TLS)
• Encrypted configuration files
• Digest authentication
• Password login
• Support for URL syntax with password for boot server address
• HTTPS secure provisioning
• Support for signed software executables

Power

• Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 2)
• Energy-saving after hours mode
• External Universal AC Adaptor (optional) 48VDC; 12W

Approvals

• FCC Part 15 (CFR 47) Class B
• ICES-003 Class B
• EN55022 Class B
• CISPR22 Class B
• VCCI Class B
• EN55024
• EN61000-3-2; EN61000-3-3
• NZ Telepermit
• Korea KC³
• UAE TRA
• Russia GOST-R³
• Brazil ANATEL³
• Australia A & C Tick
• ROHS compliant

Safety

• UL 60950-1
• CE Mark
• CAN/CSA C22.2 No. 60950-1
• EN 60950-1
• IEC 60950-1
• AS/NZS 60950-1
• ICASA (add)
• CITC (add)

Operating Conditions

• Temperature: +32 to 104°F (0 to 40°C)
• Relative Humidity: 5% to 95%, noncondensing
• Storage Temperature -40 to +160°F (-40 to +70°C)

Size

• 7.5 x 6 x 7 in (19 x 15 x 18 cm) (W x H x D)

Part Numbers

• 2200-46162-025 - VVX410 WW PoE

Weight

• Unit weight: 2.0 lbs (0.9 kg)
• Unit Box Dimensions / Weight
• 12 x 9 x5 in
• 3.1 lbs (1.4 kg)

Master Carton Quantity

• Ten (10)

Country of Origin

• China

Warranty

• One (1) year

¹ To enjoy all the benefits of Polycom HD Voice when using the phone in the headset mode, you must use a wideband headset
² Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/Softswitch vendor or service provider for a list of supported features
³ Planned future compliance

Polycom VVX-410 Features:

• Improve productivity for office staff and knowledge worker’s via an intuitive larger, color display and easy to use line appearances
• Make more efficient and productive calls with the unparalleled voice clarity of Polycom HD Voice
• Reduce deployment and maintenance costs—the Polycom Zero Touch Provisioning and web based configuration tool makes the VVX 410 simple to deploy, easy to administer, upgrade, and maintain
• Leverage previous IT infrastructure investments—deploy VVX 400 business media phones on your existing network without needing to upgrade your call control platform
• Easily integrate with third-party UC and productivity applications for broad, standards-based, open APIs

Polycom VVX Media Phone Comparison

	VVX 300/310	VVX 400/410	VVX 500	VVX 600
Application Target	Cubicle Workers Small Business Owners	Small and Medium Business Front-line staff	Knowledge Worker Professional's Office, Call center	Managers, Administrators, Business Owners
User Interface Features
LCD Display	Backlit graphical LCD	3.5" TFT LCD	3.5 in TFT LCD	4.3 in MVA LCD
Touch Display			Gesture based, capacitive touch	Gesture based, capacitive touch
Unicode Character Support			•	•
Video Features
Video Conferencing			•*	•*
Videomail Support			•*	•*
Audio Features
Lines (Registrations)	6	12	12	16
Dual-stack H.323/SIP			•	•
Line/Speed Dial Keys	6	12	12	16
Polycom Teleworker Solution			•	•
Busy Lamp Field (BLF) Functionality	•	•	•	•
Advanced Features
Polycom Productivity Suite	•	•	•	•
Polycom Desktop Connector	•	•	•	•
Polycom MyInfoPortal	•	•	•	•
WebKit-Based Full Browser	•	•	•	•
Exchange Calendar Integration	•	•	•	•
USB Call Recording			•	•
Bluetooth				•
Connectivity
USB Port			2 x USB 2.0	2 x USB 2.0
Ethernet Port	300 - 2 x 10/100 310 - 2 x 10/100/1000	400 - 2 x 10/100 410 - 2 x 10/100/1000	2 x 10/100/1000	2 x 10/100/1000
* Requires camera accessory to enable feature.

Polycom VVX 400 VVX 410 Datasheet