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FAQ

Have a question? We've been helping customers find answers for their VoIP, headsets, video conferencing and IP surveillance questions for more than a decade! If you're confused about VoIP, want to know the basics about headsets or brush up on video conferencing terminology, you're not alone. Find clear answers to the questions customers ask us every day.

Confused About VoIP? Read Our FAQs
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VoIP Phones FAQ

What is a BLF key? What is a SIP phone? Do you need a power supply for your VoIP phone? Find answers to these questions — and more.

Read the VoIP Phones FAQ >

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Video Conferencing FAQ

What does VCaaS mean? Do you need special equipment for video conferencing? Find answers to these questions — and more.

Read the Video Conferencing FAQ >

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Headsets FAQ

Will wireless headsets interfere with each other? What is a QD cable or EHS cable? Find answers to these questions — and more.

Read the Headsets FAQ >

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IP Cameras FAQ

What does ONVIF mean? Can I use an indoor camera outside? What is a fixed lens? Find answers to these questions — and more.

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VoIP Phone System FAQ

What is a ring group? Do you need to use VoIP lines with your VoIP phone system? Find answers to these questions — and more.

Read the VoIP Phone Systems FAQ >