Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of www.ipphone-warehouse.com. The collective work includes works that are licensed to www.ipphone-warehouse.com. Copyright 2007, www.ipphone-warehouse.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with www.ipphone-warehouse.com or purchasing www.ipphone-warehouse.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with www.ipphone-warehouse.com or to purchase www.ipphone-warehouse.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by www.ipphone-warehouse.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of www.ipphone-warehouse.com used in the site are trademarks or registered trademarks of www.ipphone-warehouse.com
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, www.ipphone-warehouse.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. www.ipphone-warehouse.com does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. www.ipphone-warehouse.com does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
www.ipphone-warehouse.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if www.ipphone-warehouse.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a www.ipphone-warehouse.com product is mistakenly listed at an incorrect price, www.ipphone-warehouse.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. www.ipphone-warehouse.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, www.ipphone-warehouse.com shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by www.ipphone-warehouse.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
www.ipphone-warehouse.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to www.ipphone-warehouse.com.
Your use of this site shall be governed in all respects by the laws of the state of Wisconsin, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of www.ipphone-warehouse.com products) shall be in the state or federal courts located in Milwaukee County, Wisconsin. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of www.ipphone-warehouse.com products) must be commenced within one (1) year after the claim or cause of action arises. www.ipphone-warehouse.com's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. www.ipphone-warehouse.com may assign its rights and duties under this Agreement to any party at any time without notice to you.
Customer shall be responsible for any state or local tax (excluding taxes based on www.ipphone-warehouse.com's income or profits) that results from the transfer of title or sale or delivery of the Products purchased hereunder unless a valid and correct tax exemption certificate is furnished to www.ipphone-warehouse.com prior to delivery.
Customer shall be responsible for any brokerage GST disbursement fees, entry prep fees, customs GST fees, and any duty amounts prior to delivery.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a www.ipphone-warehouse.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
www.ipphone-warehouse.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, www.ipphone-warehouse.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, www.ipphone-warehouse.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to www.ipphone-warehouse.com in its sole discretion.
You agree to indemnify, defend, and hold harmless www.ipphone-warehouse.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, www.ipphone-warehouse.com may link to sites operated by third parties. However, even if the third party is affiliated with www.ipphone-warehouse.com, www.ipphone-warehouse.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of www.ipphone-warehouse.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, www.ipphone-warehouse.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
All returns are subject to the following return policy and conditions.
Some items are returnable through IP Phone Warehouse and some items are not. Refurbished products, video conferencing equipment, and headsets are returnable for replacement or repair during the warranty period; however, they cannot be returned for credit. Additionally, the following brands are not returnable to IP Phone Warehouse due to the manufacturer's policies and restrictions: Epygi, Quintum, GN Netcom, Polycom Spectralink, Plantronics, and UT Starcom. Other manufacturers not listed may also have similar policies and the standard 30 day return policy do not apply to these items or brands. In the event that a defective item is received from one of the above manufacturers, please contact the manufacturer directly. Please contact the manufacturer for warranty information, as well. Please contact IP Phone Warehouse if you would like information about warranties and return information before purchasing your merchandise.
Other items may come with a Money Back Guarantee. In the event that one of these items is returned, IP Phone Warehouse is not responsible for this return. Users should contact the manufacturer directly in these circumstances.
Unless IP Phone Warehouse is contracted for installation or support services, IP Phone Warehouse will not assist in the installation or configuration of products under any circumstances. IP Phone Warehouse may provide firmware/software updates and manuals subject to availability.
Note: Absolutely no software or license keys are returnable under any circumstances.
To return an item that is returnable, please fill out our RMA Form online before shipping product back to IP Phone Warehouse, items received without an RMA number will be refused by our warehouse. Following the RMA procedure will help to expedite and ensure the proper action or credit upon processing. After completing the RMA form on the website, for items that are returnable, you may be issued an RMA (Return Merchandise Authorization) code that will be used for your return. For further expedition, when requesting your RMA, please have the following information handy:
- Customer Number
- Invoice Number
- Serial Number
- Reason for Return
- Action Requested (Replacement/Return/Repair/Credit)
- Whether or not the box has been opened or if it is still factory sealed
In order to receive full credit for merchandise, all returns must be received in original condition and packed in the carton as if from the Manufacturer (this includes all foam padding or bubble wrap, all manuals, blank warranty cards, accessories, and/or other documentation included with the original shipment. RMA approval is contingent upon receipt of 100% complete products, among other things.
Customer is responsible for shipping charges to IP Phone Warehouse. Products can be returned if in applicable amount of time after purchase. After this time, product is considered acceptable by customer and cannot be returned.
NOTE: Software cannot be returned under any circumstances.
Restocking Info: Any non-defective unopened item that is returned (wrong item, for example) has a minimum of a 5% restocking fee. The 5% fee is to cover credit card fees, processing, and order handling. Items that have been opened but are 100% complete are subject to a 15% restocking fee. Simply, the 15% restocking fee exists because we cannot sell an open box item as new; therefore, the item is discounted accordingly. Items returned that are missing any packing material or components are subject to a restocking fee of up to 30%. If the return is missing the majority of packing, product, or components the return will be refused.
Customer is responsible for shipping all returned items back to IP Phone Warehouse.
No orders older than 30-days from date of purchase will be considered for return for credit.
Refurbished items are not returnable unless proven defective. If found defective refurbished items can only be exchanged for the same item.
IP Phone Warehouse reserves all other rights.