An Industry Favorite: Polycom VVX Phones
Fishermen have their favorite lure and musicians have their favorite instrument, so why shouldn’t professionals have their favorite tool? If your office or cubicle just feels like a desk surrounded by four walls, you’re doing it wrong. A great phone can inspire an incredible level of motivation and productivity.
Having a Polycom VVX phone on your desk can make all the difference. Any phone can make calls and claim to offer the best experience possible. Just one look at the VVX phone will stir a response from colleagues, coworkers and employees—it’s a very attractive phone series! Not only is the call quality excellent, the phone’s overall appeal is fantastic.
A tackle box feels empty without a good lure, a concert feels hollow without a good instrument, and a desk feels meaningless without a good phone.
Okay, so why are we so in love with the Polycom VVX series? Not only does it offer a high quality calling experience, it looks amazing too, which is something very atypical to business products. You know when a car is fast by just looking at it and this phone series has the exact same appeal.
Polycom has been building phones for 25 years now. They revolutionized the conference phone in 1992 and the VVX series is changing the desk phone. The phones’ ultramodern features can take on today’s demanding work environments. They are also ready for future innovations, including the recent announcement that the VVX series will be the first phones to support PSTN calling through Microsoft Office 365 and Skype for Business.
The evolution of the VVX series
Phones have changed significantly since the Internet took shape. IP-based (Internet protocol) technology is making every piece of office equipment better, from your fax machine to your video conferencing system. Phones are following the same route and the VVX series takes heavy advantage of this technology.
Voice over IP, or VoIP, has been around for a while now. The technology lets phones make calls over the Internet (a phone service is required). A lot of phones use VoIP, but not all of them use it like the VVX series does. The VVX phones are setting a new precedent for VoIP.
Can you hear me now?
Polycom HD Voice gives the phones unparalleled audio quality. Calls sound as natural as though participants were standing in the same room, which totally removes communication barriers caused by frustrating technology.
A handset can be an annoying piece of equipment. You have to press it against your face for the duration of the call. Polycom VVX phones give you alternatives, including headset connectivity and built-in speakerphones.
Polycom revolutionized the conference phone. We stated this earlier, but it’s worth bringing up again. The speakerphones built into every VVX series phone feature this same incredible conference phone technology. With a VVX phone, you’re benefiting from the best of both worlds!
How to use the VVX phones
Using the Polycom VVX series is easy. The phones have large displays with very clear graphics. Rather than having to squint at text-based menus, the phones present large icons. The higher end models, including the VVX 500, 600, 1500 and 1500D have touchscreens for tapping the icons and navigating the menus.
The interfaces on the Polycom VVX series phones are clean. The button layout is familiar and intuitive, not forcing your eyes to shop the entire interface for one simple function. Dedicated keys for important functions like listening to messages and turning on the speakerphone make using the device a snap.
For the busy worker bees
A handful of people likely handle the majority of your business’ calls. Your receptionist is the heart of your business’ telephony, pumping out calls to the various extensions around the office. Executives receive a huge sum of important calls to their dedicated line. And then of course there are call center agents whose job it is to be on the phone.
Keep your lifelines healthy with the Polycom VVX series. The phones are perfectly equipped for handling several tasks at once and managing numerous calls simultaneously. Many line appearances and powerful hardware make juggling tasks and calls a breeze.
Expansion modules for all
All of the Polycom VVX series phones are expandable. Let’s say you need to monitor many extensions around the office and you receive calls all day long. Expansion modules are exactly what you need.
A popular feature on expansion modules is the busy lamp field. The fields display the status of extensions around the office. LED lights next to the field show whether the extension is busy or in a call, (red) or available (green).
Polycom VVX phone expansion modules can also be programmed to provide speed dialing, easy call transfers and more. The modules are available with either paper labels or LCD displays for paperless labels.
Headsets, call recording and connectivity options
Headsets versus handsets: it’s a choice that we all have to make. Handsets are great for quick phone calls or for people that irregularly use their phone. Headsets, however, are much more convenient for busier phone users.
Plug a compatible wired headset into the Polycom VVX phones. Wired headsets might require adapters, depending on the manufacturer. Some headsets have quick disconnect connectors and will not plug directly into the phones.
Have a Bluetooth headset? The Polycom VVX 600 phone has Bluetooth built in. The VVX 500, 600, 1500 and 1500D have USB ports, which can support USB Bluetooth dongles. These dongles give the phones Bluetooth connectivity.
USB ports are very dynamic connectivity options. In other words, they can serve a lot of purposes. The Polycom VVX 500 and 600 have two USB ports because one just isn’t enough. The ports can support USB dongles, USB headsets, storage for call recording and more.
Beyond the call: video, media and custom applications
Any phone can make a call. But can it also support video conferencing and other forms of communication?
More businesses are deploying video conferencing than ever before. The solutions are becoming easier to use, more interoperable with each other and more affordable. Having access to video conferencing is increasingly important to your success.
The Polycom VVX 500 phone and Polycom VVX 600 phone support an optional camera accessory. Mount the camera neatly on top of the phone by sliding it into the dedicated USB port. The phones also feature large displays and great speakerphones, making them ideal for desktop video conferencing.
For a phone even more dedicated to video conferencing, check out the Polycom VVX 1500 and 1500D. They have built-in cameras and large, adjustable displays.
If that’s not enough, all of the VVX phones support a plethora of other communications applications. Sometimes your computer crashes or is slow to load, so the phones give you the option to check your email or other messages through onboard applications.
Want a custom solution? Build your own application! Use the available developer kits to construct purpose-built applications for your business or personal use. A wide range of communications options and productivity applications make the Polycom VVX series one of the most dynamic lines on the market.
Polycom is highly regarded and the VVX series only furthers that recognition. Treat yourself and treat your desk to one of the industry’s greatest VoIP phones. The phones are pushing VoIP, video and unified communications to its limits, and the phones’ incredible productivity-driven features will become the reason why your growing is business.