Polycom VVX 1500C Premier Support 1-Year
Polycom Premier Support for the VVX 1500C Phone is offered in a 1-Year contract. The Premier Support license can help improve your system availability with continual software enhancements, enhancing your in-house resources with conferencing technical experts who will support your use of video collaboration.
Polycom Premier Support is the entry-level service offering, ideal for businesses that have a technical staff that can address most challenges on their own, and do not have a same-day need for problem resolution or technical support.
Premier Support includes a telephone technical support agent to first diagnose the problem, then you will receive the replacement part the next business day for your on-site technicians to install.
Premier Support can improve your system uptime by speeding issue resolution with the supplemental technical resources of video collaboration specialists, and serves to enhance your investment in internal IT resources by providing access to technical telephone support and the Polycom online support portal.