About Sennheiser Headsets
Sennheiser has been a family-owned company since 1945. Dr. Fritz Sennheiser founded the company as “Laboratorium Wennebostel” (“Labor W” for short), with the name change to “Sennheiser” coming in 1958. The German-based company manufactured tube voltmeters.
Today, Sennheiser’s audio solutions are everywhere, from the stage to the studio, and from professionals in the office to consumers on the streets. Sennheiser’s portfolio includes world-class microphone systems, headsets and headphones.
The company’s microphones and audio equipment tour the world with pop singers, country artists and rock bands—Sennheiser’s even won an Emmy and a Grammy! Their HD 414 headphone, launched in 1968, is still the best selling headphone in the world, with 10 million units sold.
The same technology that your favorite musicians and audiophiles are using is powering Sennheiser’s line of business-class headsets. Whether you’re looking for a wired headset or a wireless headset, Sennheiser has the right solution for your telephony device.
And what happened to Dr. Fritz Sennheiser? He was named an honorary professor by Hanover Technical University in 1959. In 1982, the professor handed the company over to his son, who continued to build on Sennheiser’s legacy of innovation. Prof. Dr. Fritz Sennheiser received many awards, including lifetime achievements, before passing away in 2010.
What’s the best Sennheiser headset?
Sennheiser headsets deliver the best performance in their class. Whether the headset is an entry-level or high-end model, Sennheiser’s culture of innovation shines through. The headsets meet the challenges of today’s busy professionals, cubicle workers and call center agents, and exceed their expectations.
So what is the best Sennheiser headset? Well, with any headset, you’re going to experience incredible audio quality, comfort and ease of use. Rather than asking what the best headset is, you should look for a headset based on what your use of the headset will be. Higher-end models in particular series may deliver better noise cancellation and other important features.
Wired and wireless headsets from Sennheiser
Sennheiser wired headsets plug into desk phones, computers and mobile devices. The wired headsets feature connector types including USB, 2.5mm and “Easy Disconnect.” USB headsets can plug into computers and communicate with VoIP softphones, UC platforms and other applications. USB headsets optimized for Microsoft Lync and Skype for Business often feature “ML” in the product name, and offer plug-and-play functionality with these UC platforms.
Wired headsets with “Easy Disconnect” cords require adapters (also called “bottom cables”) to plug into your device. Adapters enable you to plug the cord into any connection type, leveraging a single headset across many different devices. The adapters also unclip easily from the headsets when you need to leave your desk.
Sennheiser wireless headsets feature either DECT or Bluetooth technology. DECT headsets come with a base station that is plugged into your desk phone or computer. Bluetooth headsets can connect to Bluetooth-enable mobile devices or USB dongles.
What is Easy Disconnect?
A Sennheiser headset fitted with an Easy Disconnect (ED) cord will need an adapter. Phones, computers and other devices do not support direct connect with an ED cord; in other words, they do not have port or opening that the cord can plug in to. The adapter provides a bridge between the ED cord and your device’s available connection type.
Easy Disconnect is designed to give your headset greater flexibility. Let’s say you are using a Sennheiser headset with your desk phone, but want to use it with your computer. Rather than purchasing a whole new headset for your computer, Easy Disconnect adapters connect your existing headset to your computer. The headset provides a better return on investment by reducing costs.
Do I need an EHS cable or handset lifter?
If you want to remotely answer and end calls from your Sennheiser wireless headset, then yes, you need either an EHS cable or handset lifter.
Connect the headset’s base to your desk phone with the EHS (electronic hook switch) cable. With the cable connected, the wireless headset’s answer and end buttons can manage your incoming calls. The Sennheiser HSL10 handset lifter works similarly, except it physically removes the phone’s handset from the switch. Place the lifter under the handset, and elevate or depress the handset onto the switch to answer or end a call.
What’s the difference between DECT and Bluetooth?
Bluetooth gets a lot of buzz. It’s a popular consumer technology designed to create short distance, wireless connections between devices. It permits audio and data transfers, which is why it became prevalent in many mobile devices.
Sennheiser Bluetooth headsets can connect, or “pair,” with Bluetooth-enabled devices like smartphones and tablets. The best use of these headsets is when you’re on the go, for example, in your car, travelling or in a hotel room.
Just like DECT phones, DECT headsets require a base station. The headsets communicate wirelessly with the base, which is plugged into your phone, computer or other compatible desktop device.
DECT technology offers a greater range than Bluetooth. DECT is also encrypted so it’s more difficult for eavesdroppers to tap into, and the frequencies are free from interference due to WiFi signals or cellular networks.
The Sennheiser SD Pro and SD Office series feature DECT headsets with USB base stations. The headsets’ base stations plug into your computer or compatible device’s USB port. Models like the SD Pro 1 ML, SD Pro 2 ML and Office ML are optimized for Microsoft Lync and Skype for Business.
For more about Sennheiser headsets…
Sennheiser recognizes IP Phone Warehouse as an authorized reseller. The headsets ship with manufacturer warranties and full support is available. Contact our sales team to learn more about Sennheiser headsets. Pre-sales technical support is also available.
Links about Sennheiser Headsets
The buyer’s guide is an overview of available Sennheiser products and what to look for when shopping for a Sennheiser headset.
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Type the name of your phone’s brand or model into the Sennheiser headset compatibility page. The page will present a list of headsets that are compatible with your phone.
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Sennheiser headsets come standard with a two-year manufacturer warranty. Only headsets from authorized resellers like IP Phone Warehouse include manufacturer-recognized warranties.
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Update the software on your Sennheiser headset, when applicable, through the “Sennheiser Updater” application. Other downloads include UC plugins and PC software for maximizing your investments.
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Make sure your Sennheiser headset is compatible with your unified communications platform. Sennheiser tests and certifies its products for compatibility with platforms including Skype for Business, as well as UC solutions from Avaya, Cisco and Polycom.
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