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How to Convert Polycom x50 Series IP Phones from UC to OBi Edition Software for Google Voice by G Suite

Polycom VVX x50 Series OBi Edition IP Phones are the first and only VoIP phones that are certified for use with Google Voice by G Suite.

Poly and Google have made configuring the OBi Edition phones with Google Voice by G Suite simple and straightforward.

Read our blog on How to Set Up Poly OBi Edition Phones with Google Voice by G Suite >

But what if you already have VVX x50 Series phones? Can you use them with Google Voice by G Suite?

Yes. But you need to convert the phone to the OBi Edition software first. (Note: Support for VVX 150 is forthcoming. It is not yet supported.)

Poly VVX 350 OBi Edition IP Phone

How to Convert Polycom VVX 50 Series Phone to OBi Edition Software

Here’s how you do it:

  1. Find the IP address of the phone
    • Go to Settings > Status > Network > TCP/IP Parameters, or
    • Press and hold 1, 4, and 7 simultaneously
  2. Enter the phone’s IP address in a web browser to open the phone’s port site
  3. Select Admin as the login type
    • The default password is 456
  4. Go to Utilities > Software Upgrade
  5. Under Server Type, select Custom Server
  6. In the Custom Server Address field, enter the following URL
  7. Select Check for Updates

The phone will reboot, then you’re good to go!