3CX Professional Edition, 32 Calls
Note: this is software only, for Windows or Linux. Received via electronic delivery approximately the same business day.
Provision a fully functional call center with the 3CX phone system, professional edition. This phone system is a software-based PBX with an intuitive GUI and enhanced telephony features. Manage and monitor a queue for callers and agents, with interactive tools such as call listening in and call joining in. Enjoy enhanced connectivity to other agents through Microsoft Exchange Server.
The 3CX professional edition's call center features include reporting, caller and agent statistics, and establishing of protocols for the queue. For example, the queue can allow callers to hang up and save their place in line, allowing the agent to contact them when their place in line comes up.
3CX Software PBX Quick Specs:
- Simultaneous Calls: up to 32
- Extensions: < unlimited
- Support: SIP, PSTN
- Voice Codecs: G711, G722, GSM, Speex, Ilbc, G729
3CX PBX Phone System Features
The 3CX phone system integrates with Microsoft Exchange Server to provide real time presence of coworkers and other agents, and access to a phonebook and auto attendant. With the downloadable mobile app, smartphones can be converted into an extension for the 3CX phone system. This phone system is also compatible with CRM's including Salesforce, Microsoft Dynamics and Sage ACT.
3CX 3CXPSPROF32 Phone System Package Contents:
- 3CX Professional Edition 3CXPSPROF32 via electronic delivery