3CX Professional Edition, 64 Calls
Note: this is software only, for Windows or Linux. Received via electronic delivery approximately the same business day.
Build a professional call center with the 3CX phone system, professional edition. This phone system is a software-based PBX optimized for call center functionality. An advanced GUI offers agents easy access to the queue, and offers special features for supervisory positions such as call listening in and call joining in. Integrate the phone system with Microsoft Exchange Server for enhanced connectivity between agents.
Call center features on the 3CX phone system, professional edition, include protocols for queue positioning, such as allowing a caller to hang up and save their position in the queue to receive a call back from the next available agent. Receive reports and statistical data for agents and callers, and also jump in or listen in on a live call.
3CX Software PBX Quick Specs:
- Simultaneous Calls: up to 64
- Extensions: < unlimited
- Support: SIP, PSTN
- Voice Codecs: G711, G722, GSM, Speex, Ilbc, G729
3CX PBX Phone System Features
The 3CX phone system works in collaboration with Microsoft Exchange Server to provide real time user data. See the presence of coworkers and agents, access a phonebook and program an auto attendant with Exchange. A downloadable app for smartphones allows mobile devices to act as another extension onto the phone system. This phone system is also functional with CRM's such as Salesforce, Microsoft Dynamics and Sage ACT.
3CX 3CXPSPROF64 Phone System Package Contents:
- 3CX Professional Edition 3CXPSPROF64 via electronic delivery