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The Avaya 3905 digital phone features two headset ports. The second port is perfect for supervisors or trainers, letting them listen in or join in on a live conversation. Everything about this phone is optimized for call centers. The display can show caller ID and queue information about incoming calls, as well as current queue statuses.
Customize the Avaya 3905 through available expansion modules, offering up to 22 buttons on each module. Programmable buttons on the display, context-sensitive buttons under the display and several fixed keys provide easy access. There is also an easily access "not ready" button so the agent can finish post-call paperwork.