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The GAI-Tronics 212-02-7008-031 is a vandal resistant VoIP phone that has a full keypad, three memory keys, and three special keys used for mute, recall, and redial. This phone has an IP66 rating and is made of glass-filled polyester making it vandal resistant and resistant to rust and corrosion. The GAI-Tronics 212-02-7008-031 also has a mean time between failure exceeding 53,000 hours (approx 6 years).