Welcome to the IP Phone Warehouse blog! Find the latest VoIP, Video Conferencing, IP Camera and other IP product industry news and new product releases. We write detailed how-to’s and simple tips-and-tricks for deploying and troubleshooting your IP communications and IP surveillance equipment. Our experts make product recommendations and provide best practices to help ensure your business and technology products are running optimally.
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Features to Look for in a Call Center Phone System
Jay Brant • Feb 09, 2018 •
The call center is an essential component of a successful customer service strategy. Call it what you will—call center, contact center, operations center, helpdesk—having a company representative ready to receive calls and answer questions can make or break your business.
That’s why it’s so important to get your
call center phone system right.
Call center phon
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3CX Cloud PBX Is a VoIP Phone System in the Cloud
Jay Brant • Jan 25, 2018 •
Ricard is a small business owner who needs to upgrade his telephones. He keeps up with the news. He knows that VoIP—telephony based on internet technology—is where the industry is headed. You can do so much more with VoIP: better audio quality, unified communications integration, simple scalability. But where to start?
3CX is a full-featured, open standards software IP
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Grandstream Wave Lets You Use an iPhone as a Business VoIP Phone
Jay Brant • Jan 12, 2018 •
Grandstream Wave is a free app for iOS and Android that makes it simple to use a smartphone through your business’s internal VoIP phone system. It makes a smartphone into a fully functional SIP softphone.
Using Wave, you can configure your smartphone to support six SIP accounts, so you can have multiple points of entry for your business identities as long as you have a
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